White label food delivery marketplace
How it works
About Dely
Dely is a revolutionary on-demand white label food delivery marketplace solution that features the whole set of software required to set up your own delivery business. The platform is easy to install and includes a maintenance package. We’ve created an automatic delivery platform that allows people to order in 60 seconds and the delivery is being made in 15-30 minutes. This is achieved by big data analysis and automatic AI algorithms implemented in the web and mobile apps for clients, deliverymen, restaurants, shops, operators and administration.
We use technology and passion to make delivery a pleasant, but quick journey.
Available platforms
01 Mobile apps
Order using robust iOS and Android applications from phones and tablets.
02 Website
Use web browser on desktop computers and mobile phones to place the orders anytime and everywhere.
03 Courier app
Sophisticated application for deliverymen, optimized for low-end devices.
04 Restaurant app
Easy-to-use restaurant application for tablets and mobile phones.
05 Administration Panel
Back-office to control and modify everything on the platform.
06 APIs and Custom Integrations
Unified API that provides a solid data source among all the applications.
Our killer feature
We have the expertise of launching and running Delivery Marketplaces as our own companies and we are ready to share the experience with you.
Start building a powerful Online Ordering Marketplace with top-notch features and lifetime support.
01 Website and Mobile apps
Food ordering from restaurants
Order food and drinks in several clicks and get it in the minimum time possible.
Goods ordering from shops
Choose anything from shops from groceries and clothing to consumer electronics.
Live tracking and notifications
Track order status and courier location and get notified when your order is nearby.
Shared group order
Order with friends fast, easy and at the same time, split order price and delivery, get group bonuses.
Discounts and special offers
Any offer types you can imagine from simple discounts to customizable referal campaigns
Orders history
Check your previous orders, leave feedback, reorder anytime.
Favorites
All favourite or previously selected items at your fingertips: restaurants, goods, addresses and other.
Foods/goods search and categorization
Search anything or use customized filters to find the item you need in seconds.
Accept All Payments
Let your Customers choose any mode of payment they wish. No Limits. We support Cash on Delivery / Credit Card / Debit Card and BTC.
Order at a certain time
Plan to order in advance? No problem, we’ll make sure you receive your goods just in time.
Focused on high conversion
We’ve designed all the pages for the user to have an easy journey from browsing the restaurants to making the purchase. High conversion on both mobile and desktop devices is always among the most advacned metrics.
Real-time order tracking
The users can track the order while it is being prepared,
as well as monitor the courier on the map in real-time.
Order with your friends
With the group order feature our customers are able to easily share a group cart and throw in the desired products and then the group host completes the checkout process.
This feature is especially useful for teams that order food from the office —
now it is going to be super easy and more efficient.
Smooth user journey
The checkout page was created in a way that allows you to save almost all your settings to create a smoother user journey the next time you order.
02 Courier App
Receiving and delivering orders
The application intuitively walks the couriers through the delivery process.
Deliver several orders at a time
The couriers can take multiple orders which shortens the delivery time and increases their earnings.
Maps and routing
The application will guide the deliverymen on the route, offering the best logistics possible.
Order history and earnings
We use the order and earning history to keep the couriers motivated and improve their retention.
Easily used while driving or rushing
We’ve created the application that can be easily used when rushing and that excludes unintended mistakes while using it.
It also works even on low-end devices that couriers often use.
To better test and understand the workflow, our technical team is regularly working as delivery men.
Statistics on your income
We keep the couriers motivated by offering them the detailed orders statistics. Our tests showed that this increases their retention by 28%.
Orders processing. Multiple orders
We’ve designed and tested the order receiving, processing and completion flow to make it intuitive and easy to use.
03 Restaurant App
Receiving and processing orders
Orders are received by the corresponding supplier branch and are processed using untuitive interface.
Setting time intervals for each step
Each preparation and packing step has a computed time interval to better estimate the further steps.
Goods management
All the goods are managed in one place, allowing adding special offers and discounts.
Managing restaurant branches
Supplier branches are managed by the application administrator.
Orders tracking
All the orders are tracked in real-time from any device with the corresponding permissions.
Client feedback
We gather the feedback from the clients and share it with the suppliers.
Clean and focused
We’ve designed a clean and focused interface for the users to easily access to the features they need right now and not worry about stuff they are not in charge of.
Interaction with the users
In-app sounds were specially designed to make restaurant workers, who are often in a rush, aware of the things happening and force them to interact with the system even if they are away from the device.
04 Administration Panel
Suppliers management
Manage your suppliers and their branches in one single place.
Products management
Add, modify or delete menus, products and their attributes.
Couriers management
Manage deliverymen and get reports on their activity and earnings.
Automatic couriers assignment
Assign couriers automatically based on their location, load, rating and delivery type.
Orders management
Track and modify all the orders in the system, make complete or partial refunds, download reports.
Users management
Manage your staff, their access levels, responsibilities and duties.
Special offers management
Create customizable offers, offer discounts, free deliveries and many other.
Reporting system
Create custom reports or use the most popular predefined ones.
System configuration
Modify system settings to adopt them for comfortable everyday use.
Transactions tracking
Track transactions, make refunds, resolve any issues that appear.
Orders distribution and tracking
Panel for the operators, dispatchers and administrators to receive, distribute and track the orders, as well as manage restaurants, menus, couriers, etc.
05 API and Custom Integrations
McDonalds custom integration
McDonalds API implemented to send the corrsponding orders directly to the supplier.
McDelivery custom integration
McDelivery integration to get the orders from McDonalds and deliver them by Dely Platform.
KFC custom integration
KFC API implemented to send the corrsponding orders directly to the supplier.
IQOS custom integration
Our platform works with Philip Morris to deliver IQOS product to our customers (18+).
Mastercard promos API
Mastercard promo campaigns API integrated to make speciall offers for the platform users.
API for all the system components
The unified API is used throughout the platform, providing the datasource for all the applications.
White label food delivery marketplace