White label delivery and e-commerce solutions
How it works
Choose the product
Book a demo and we’ll help you choose the solution you need. Everything to run your business is now at your disposal.
Customize the platform
Send us your logo, colors and fonts – the customization according to your brand book is on us.
Go Live
We’ll configure the platform for you in up to 7 days. After that, you’ll be able to run your own operations with our continuous support.
Enjoy support and upgrades
We will be supporting the platform and delivering new features on a regular basis.
About Dely
DELY is the e-commerce and delivery platform that includes the solutions for an enterprise to run its business. DELY has a set of white-label software including mobile and web applications, driver apps, order management system and an administration panel. All the applications are easy to install and customize and include a maintenance package.
We’ve created an automatic delivery and e-commerce platform that allows people to order in 60 seconds and the delivery is being made in 15-30 minutes. This is achieved by big data analysis and automatic AI algorithms implemented in the web and mobile apps for clients, couriers, restaurants, shops, operators and administration.
We use technology and passion to make delivery a pleasant, but quick journey.
Available solutions
Marketplace
Delivery and e-commerce marketplace available on all types of mobile and desktop devices.
Restaurant e-commerce
Restaurant storefront where the users can browse the menu and choose the items they want to order.
Driver app
Sophisticated application for couriers, optimized for all types of devices.
Order Management System
Restaurant and e-shop applications for managing orders, available on tablets and mobile phones.
Administration Panel
Back-office to manage everything on the platform and do marketing campaigns.
Integrations
Unified API that provides a solid data source among all the applications.
Our killer feature
We have the expertise in launching and running delivery marketplaces and delivery from restaurants as our own companies and we are ready to share the experience.
Start building a powerful online ordering service with top-notch features and lifetime support now!
01 Marketplace
Food ordering from restaurants
Order food and drinks in several clicks and get it in the minimum time possible.
Goods ordering from shops
Choose anything from shops from groceries and clothing to consumer electronics.
Live tracking and notifications
Track order status and courier location and get notified when your order is nearby.
Shared group order
Order with friends fast, easy and at the same time, split order price and delivery, get group bonuses.
Discounts and special offers
Any offer types you can imagine from simple discounts to customizable referral campaigns.
Orders history
Check your previous orders, leave feedback, reorder anytime.
Favorites
All favourite or previously selected items at your fingertips: restaurants, goods, addresses and other.
Foods/goods search and categorization
Search anything or use customized filters to find the item you need in seconds.
Accept all payments
Let your Customers choose any mode of payment they wish. No Limits. We support Cash on Delivery / Credit Card / Debit Card
Order at a certain time
Plan to order in advance? No problem, we’ll make sure you receive your goods just in time.
Focused on high conversion
We’ve designed all the pages for the user to have an easy journey from browsing the restaurants to making the purchase. High conversion on both mobile and desktop devices is always among the most advanced metrics.
02 Restaurant
Easy food ordering from the restaurant
Order food and drinks in several clicks and get them in the minimum time possible.
Live tracking and notifications
Track order status and courier location and get notified when your order is nearby.
Shared group order
Order with friends fast, easy and at the same time, split order price and delivery, get group bonuses.
Discounts and special offers
Any offer types you can imagine from simple discounts to customizable referral campaigns.
Orders history
Check your previous orders, leave feedback, reorder anytime.
Favorites
All favourite or previously selected items at your fingertips: restaurants, goods, addresses and other.
Accept all payments
Let your Customers choose any mode of payment they wish. No Limits. We support Cash on Delivery / Credit Card / Debit Card
Order at a certain time
Plan to order in advance? No problem, we’ll make sure you receive your goods just in time.
Real-time order tracking
The users can track the order while it is being prepared,
as well as monitor the courier on the map in real-time.
Order with your friends
With the group order feature our customers are able to easily share a group cart and throw in the desired products and then the group host completes the checkout process.
This feature is especially useful for teams that order food from the office —
now it is going to be super easy and more efficient.
Smooth user journey
The checkout page was created in a way that allows you to save almost all your settings to create a smoother user journey the next time you order.
03 Driver App
Receiving and delivering orders
The application intuitively walks the couriers through the delivery process.
Deliver several orders at a time
The couriers can take multiple orders which shortens the delivery time and increases their earnings.
Maps and routing
The application will guide the couriers on the route, offering the best logistics possible.
Order history and earnings
We use the order and earning history to keep the couriers motivated and improve their retention.
Easily used while driving or rushing
We’ve created an application that can be easily used when rushing and that excludes unintended mistakes while using it.
It also works even on low-end devices that couriers often use.
To better test and understand the workflow, our technical team is regularly working as delivery men.
Statistics on your income
We keep the couriers motivated by offering them detailed order statistics. Our tests showed that this increases their retention by 28%.
Orders processing. Multiple orders
We’ve designed and tested the order receiving, processing and completion flow to make it intuitive and easy to use.
04 Order Management System
Receiving and processing orders
Orders are received by the corresponding supplier branch and are processed using an intuitive interface.
Setting time intervals for each step
Each preparation and packing step has a computed time interval to better estimate the further steps.
Goods management
All the goods are managed in one place, allowing to add special offers and discounts.
Managing branches
Supplier branches are managed by the application administrator.
Orders tracking
All the orders are tracked in real-time from any device with the corresponding permissions.
Client feedback
We gather the feedback from the clients and share it with the suppliers.
Clean and focused
We’ve designed a clean and focused interface for the users to easily access the features they need right now and not worry about stuff they are not in charge of.
Interaction with the users
In-app sounds were specially designed to make restaurant and shop workers, who are often in a rush, aware of the things happening and force them to interact with the system even if they are away from the device.
05 Administration Panel
Suppliers management
Manage your suppliers and their branches in one single place.
Products management
Add, modify or delete menus, products, items and their attributes.
Fleet management
Manage couriers and get reports on their activity and earnings.
Automatic couriers assignment
Assign couriers automatically based on their location, load, rating and delivery type.
Orders management
Track and modify all the orders in the system, make complete or partial refunds, and download reports.
Users management
Manage your staff, their access levels, responsibilities and duties.
Special offers management
Create customizable offers, offer discounts, free deliveries and many others.
Reporting system
Create custom reports or use the most popular predefined ones.
Marketing campaigns
Easy manage marketing campaigns and monitor their results.
Transactions tracking
Track transactions, make refunds, resolve any issues that appear.
Orders distribution and tracking
Panel for the operators, dispatchers and administrators to receive, distribute and track the orders, as well as manage restaurants, shops, menus, products, couriers, etc.
06 Integrations
McDonalds custom integration
McDonalds API implemented to send the corrsponding orders directly to the supplier.
McDelivery custom integration
McDelivery integration to get the orders from McDonalds and deliver them by Dely Platform.
KFC custom integration
KFC API implemented to send the corrsponding orders directly to the supplier.
IQOS custom integration
Our platform works with Philip Morris to deliver IQOS product to our customers (18+).
Mastercard promos API
Mastercard promo campaigns API integrated to make speciall offers for the platform users.
API for all the system components
The unified API is used throughout the platform, providing the datasource for all the applications.
How it works
