How it works
CHOOSE the product
Book a demo and we’ll help you choose the solution you need. Everything to run your business is now at your disposal.
CUSTOMIZE the platform
Send us your logo, colors and fonts – the customization according to your brand book is on us.
We’ll configure the platform for you in up tp 14 days. After that, you’ll be able to run your own operations with our continuous support.
ENJOY support and upgrades
Will be supporting the platform and deliver new features on a regular basis.
All-in-one super app
Marketplace, restaurant and e-shop solution, fleet management, order management and more.
Delivery and e-commerce marketplace available on all types of mobile and desktop devices.
Sophisticated application for couriers, optimized for low-end devices.
Order Management System
Restaurant and e-shop applications for managing the orders, available on tablets and mobile phones.
Back-office to manage everything on the platform and do marketing campaigns.
Unified API that provides a solid data source among all the applications.
01 Marketplace and Restaurant
Food ordering from restaurants
Order food and drinks in several clicks and get it in the minimum time possible.
Goods ordering from shops
Choose anything from shops from groceries and clothing to consumer electronics.
Live tracking and notifications
Track order status and courier location and get notified when your order is nearby.
Shared group order
Order with friends fast, easy and at the same time, split order price and delivery, get group bonuses.
Discounts and special offers
Any offer types you can imagine from simple discounts to customizable referral campaigns.
Check your previous orders, leave feedback, reorder anytime.
All favourite or previously selected items at your fingertips: restaurants, goods, addresses and other.
Foods/goods search and categorization
Search anything or use customized filters to find the item you need in seconds.
Accept all payments
Let your Customers choose any mode of payment they wish. No Limits. We support Cash on Delivery / Credit Card / Debit Card
Order at a certain time
Plan to order in advance? No problem, we’ll make sure you receive your goods just in time.
02 Driver App
Receiving and delivering orders
The application intuitively walks the couriers through the delivery process.
Deliver several orders at a time
The couriers can take multiple orders which shortens the delivery time and increases their earnings.
Maps and routing
The application will guide the deliverymen on the route, offering the best logistics possible.
Order history and earnings
We use the order and earning history to keep the couriers motivated and improve their retention.
03 Order Management System
Receiving and processing orders
Orders are received by the corresponding supplier branch and are processed using an intuitive interface.
Setting time intervals for each step
Each preparation and packing step has a computed time interval to better estimate the further steps.
All the goods are managed in one place, allowing adding special offers and discounts.
Supplier branches are managed by the application administrator.
All the orders are tracked in real-time from any device with the corresponding permissions.
We gather the feedback from the clients and share it with the suppliers.
04 Administration Panel
Manage your suppliers and their branches in one single place.
Add, modify or delete menus, products, items and their attributes.
Manage deliverymen and get reports on their activity and earnings.
Automatic couriers assignment
Assign couriers automatically based on their location, load, rating and delivery type.
Track and modify all the orders in the system, make complete or partial refunds, and download reports.
Manage your staff, their access levels, responsibilities and duties.
Special offers management
Create customizable offers, offer discounts, free deliveries and many others.
Create custom reports or use the most popular predefined ones.
Easy manage marketing campaigns and monitor their results.
Track transactions, make refunds, resolve any issues that appear.
McDonalds custom integration
McDonalds API implemented to send the corrsponding orders directly to the supplier.
McDelivery custom integration
McDelivery integration to get the orders from McDonalds and deliver them by Dely Platform.
KFC custom integration
KFC API implemented to send the corrsponding orders directly to the supplier.
IQOS custom integration
Our platform works with Philip Morris to deliver IQOS product to our customers (18+).
Mastercard promos API
Mastercard promo campaigns API integrated to make speciall offers for the platform users.
API for all the system components
The unified API is used throughout the platform, providing the datasource for all the applications.